For internal customers, the online Food Direct system can take orders of up to 拢200.
For larger value orders contact catering@bath.ac.uk
Placing an order
Delivery times
Our normal delivery times are between 8am and 5pm on weekdays, excluding Bank holidays and discretionary days.
Orders for outside our normal delivery times are subject to availability and will incur in additional charges.
| Times | Supplementary charge | |
|---|---|---|
| Weekday early mornings (before 8am) | 拢25 | |
| Weekday evenings (after 5pm) | 拢25 | |
| Saturdays | 拢25 | |
| Sundays | 拢30 | |
| Bank Holidays and University holidays | 拢35 |
Minimum orders
On-campus orders for catering during normal delivery times have an minimum cost of 拢25.
Email catering@bath.ac.uk for the minimum cost if you want to place an order for any other time.
Order cancellations or changes
Order changes
If you reduce your order by five or more people, we will apply a cancellation charge. The amount we charge depends on when you change the order and by how many people.
Cancellation charges
We will apply different charges depending on how much notice you give us before your event.
- We will not charge you if you cancel your order more than 4 or more working days before delivery
- We will charge you up to the full cost of your order if you cancel less than 4 working days before delivery, depending on the contents of your order
Changes or cancellation by us
We are entitled to cancel a booking. We will notify you by email if any part of the facilities are closed or otherwise unavailable because of events outside of our control. If this happens we will help you find an alternative supplier with similar items. We will have no other liability to you in these circumstances.
In all other circumstances, we will incur no liability for any failure to fulfil any contractual obligation if any cause beyond our reasonable control prevents us from doing so.
Delivery of order
You can sign the Order Receipt form at the time of delivery and/or collection.
We may deliver up to ten minutes in advance of your preferred delivered time.
If nobody is available to accept the order, we will leave all items in the requested delivery location.
We will collect your order two hours after the delivery time, unless instructed otherwise. You are responsible for making sure all items are at the collection point.
If the collection point is different to the delivery point, contact us on 07891 790083. If any items are removed from the delivery location, and need to be collected from somewhere else, you might need to pay an additional collection fee.
Any equipment that is not available for the team to collect at the end of the event is automatically charged with a replacement fee.
| Small platter | 拢18.00 | Piece of cutlery | 拢0.50 |
|---|---|---|---|
| Medium platter | 拢20.00 | Fruit basket | 拢5.50 |
| Large platter | 拢40.00 | Flute or wine glass | 拢1.50 |
| Small platter Lid | 拢30.00 | Water glass | 拢1.00 |
| Medium platter Lid | 拢35.00 | Small metal basket | 拢6.00 |
| Large platter Lid | 拢38.00 | Medium metal basket | 拢10.00 |
| Hot water/Coffee flask | 拢40.00 | Large metal basket | 拢15.00 |
| Milk flask | 拢35.00 | Small urn | 拢130.00 |
| China mug | 拢2.00 | Small water boiler - up to 20ltr | 拢130.00 |
| China cup or China saucer | 拢1.50 | Large water boiler - 30-40litre | 拢160.00 |
| Melamine gateau plate | 拢3.50 | Trolley | 拢150.00 |
| Melamine side plate | 拢2.50 | Jug/Reusable juice bottle | 拢10.00 |
| Sugar sachet holder | 拢5.00 | Large tea box | 拢30.00 |
| Waste bowl/bin | 拢2.50 | Small tea box | 拢19.50 |
| Waste mini bin | 拢10.00 | Camrack (mugs crates) | 拢40.00 |
Missing equipment items can be returned at a later date and a 50% reduction will be applied to the replacement fee.
Missing equipment must be returned to Claverton Rooms. Email catering@bath.ac.uk beforehand with details of the booking reference number.
Price increases
We revise our prices annually during the first week in October. If you book more than one year ahead the prices we quote you will be subject to revision and we will charge you the revised costs.
We will give you notice of any change in prices as soon as we can. If prices increase by more than 5%, you can cancel your booking within seven days of the notification. We will charge you for cancelling your booking if you do not cancel in this time.
VAT
性视界 departments do not pay Value Added Tax (VAT) on any menu item except alcoholic beverages.